Order Processing & Handling Time
- Orders placed before 5:00 PM (GMT-05:00) EST (New York) are processed the same business day.
- Orders after cut-off time are processed the next business day.
- Handling time: 1-2 business days (Monday–Friday).
- No processing on weekends or public holidays.
Shipping Options & Transit Time
Shipping Origin: USA Warehouse
Warehouse Address: 4388 Shirley Avenue, El Monte, CA 91731, USA
Shipping Destination: USA only
We now offer three shipping options:
Standard Shipping-$6.99(Ordersunder $69.99USD)
Free Shipping-$0.00(Orders$69.99+USD)
Express Shipping-$9.99(All orders (priority speed)
Transit Times:
- Standard & Free Shipping: 3–5 business days (Monday–Friday).
- Express Shipping: 1–3 business days
- Total Delivery Time: 4–8 business days (varies by location and shipping method).
Returns & Exchanges
- 30-day return window (from delivery date).
- Defective items: Free return shipping.
- Non-defective returns: Customer pays return shipping.
- Items must be in original condition.
- No restocking fees.
- Refunds processed within 5 business days of receiving returns.
Contact Information
Email: support@chicclos.com
Thank you for choosing Chicclos! We appreciate your trust and support. If you have any questions or need further assistance, feel free to contact us.