Privacy Policy

Welcome to Chicclos! At Chicclos, we respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chicclos.com. Using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Transactions are processed securely via PayPal; we do not store credit/debit card details.
  • Order Information: Product purchases, order history, shipping details.
  • Technical Information: IP address, browser type, device type, and browsing behavior.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze website traffic.

2. How We Use Your Information

Your data helps us provide and improve our services, including but not limited to:

  • Processing and fulfilling orders.
  • Providing customer support.
  • Sending transactional emails, order confirmations, and shipping updates.
  • Enhancing website security and fraud prevention.
  • Conducting analytics to improve website performance.
  • Complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Shipping carriers, payment processors (PayPal), and marketing partners.
  • Legal Authorities: When required by law, in response to legal processes, or to protect our rights.
  • Business Transfers: Your data may be transferred to the new entity in the event of a merger, sale, or acquisition.

4. Data Security

We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights & Choices

  • Access & Correction: You can request access to your personal data and update or correct inaccuracies.
  • Opt-Out: You may opt out of marketing emails by clicking the "unsubscribe" link.
  • Cookies Management: You can adjust your browser settings to refuse cookies.

6. Data Retention

We retain your personal data as long as necessary for legal compliance and business operations. Once no longer required, data is securely deleted.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us

For any questions regarding this Privacy Policy, please contact us:

  • Email: support@chicclos.com
  • Phone: +86 182 0070 1028
  • Address: Long Hua Qu Long Hua Jie Dao You Song She Qu He Bian Gong Ye Qu 3 Hao Jia Jue Gong Yu 606, Shen Zhen, Guang Dong, China, 518109

By using Chicclos, you agree to this Privacy Policy and our terms of service.