Terms of Service

Welcome to Chicclos!
Thank you for visiting Chicclos. By accessing and using our website, https://chicclos.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Terms

By using Chicclos, you confirm that you are at least 18 years old or have obtained parental consent. You agree to use our website only for lawful purposes and in accordance with these Terms.

2. Products & Orders

  • Chicclos specializes in selling metal wall art.
  • All products are new and sold as described on our website.
  • Order cut-off time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Handling time: 1-2 business days (Monday - Friday).
  • Transit time: 7-14 business days (Monday - Friday).
  • Total delivery time: 8-16 business days based on customer location.
  • We reserve the right to cancel or refuse any order at our discretion.

3. Pricing & Payments

  • All prices listed on our website are final and inclusive of applicable taxes.
  • Payments are accepted via PayPal only.
  • We reserve the right to change prices at any time without prior notice.

4. Shipping & Delivery

  • We offer free shipping on all orders.
  • Delivery times may vary based on customer location and external factors beyond our control.
  • Chicclos is not responsible for delays due to customs processing, natural disasters, or unforeseen circumstances.

5. Returns & Exchanges

  • We accept returns for both defective and non-defective products.
  • Returns must be requested within 30 days of receiving the order.
  • Exchanges are accepted under the same 30-day policy.
  • Products must be returned by mail in their original condition.
  • No restocking fees apply.
  • Refunds are processed within 5 business days after receiving the returned item.

6. Intellectual Property Rights

All content, including images, logos, text, and designs on Chicclos, is the property of Chicclos and protected under copyright and trademark laws. You may not use or reproduce any content without our written permission.

7. Limitation of Liability

Chicclos is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. We do not guarantee uninterrupted access to our website and are not responsible for technical issues beyond our control.

8. Third-Party Links

Our website may contain links to third-party websites for reference. We are not responsible for their content, policies, or practices. Use third-party links at your own risk.

9. Privacy Policy

Your use of Chicclos is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Changes to Terms of Service

We may update these Terms from time to time. Any modifications will be posted on this page with an updated "Effective Date." Continued use of our website implies acceptance of any revised terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

  • Email: support@chicclos.com
  • Phone: +86 182 0070 1028
  • Address: Long Hua Qu Long Hua Jie Dao You Song She Qu He Bian Gong Ye Qu 3 Hao Jia Jue Gong Yu 606, Shen Zhen, Guang Dong, China, 518109

By using Chicclos, you acknowledge and agree to these Terms of Service. Thank you for choosing Chicclos!