Payment Policy

Welcome to Chicclos!

At Chicclos, we prioritize a seamless and secure shopping experience for our customers. This Payment Policy outlines the accepted payment methods, transaction processing, and other essential payment-related details. By making a purchase on https://chicclos.com, you agree to the terms stated below.

1. Accepted Payment Methods

To ensure a secure and smooth transaction process, we currently accept:

  • PayPal: Customers can make payments using their PayPal account or major debit/credit cards via PayPal.

We do not accept direct bank transfers, checks, or cash on delivery at this time.

2. Payment Processing

  • All transactions are processed securely through PayPal. Chicclos does not store or have access to your credit or debit card details.
  • Payments must be completed at checkout. Orders will not be processed until payment is confirmed.
  • If payment is unsuccessful, please verify your PayPal details or contact your bank for assistance.

3. Order Confirmation

  • Once payment is received, you will receive an order confirmation email with your purchase details.
  • If you do not receive a confirmation email, please check your spam/junk folder or contact us at support@chicclos.com.

4. Pricing & Currency

  • All prices on our website are listed in USD ($).
  • Prices include applicable taxes unless stated otherwise.
  • Chicclos reserves the right to adjust prices, promotions, or discounts at any time without prior notice.

5. Shipping & Delivery

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Handling Time: 1-2 business days (Monday – Friday).
  • Transit Time: 7-14 business days (Monday – Friday).
  • Total Estimated Delivery Time: 8-16 business days, depending on customer location.
  • Shipping Cost: Free shipping on all orders.

For more details, please refer to our Shipping Policy.

6. Refunds & Returns

  • Returns: We accept returns for both defective and non-defective products within 30 days of delivery.
  • Exchanges: Customers may request an exchange within the same 30-day return period.
  • Restocking Fees: No restocking fees apply.
  • Refund Processing Time: Refunds are processed within 5 business days after the returned item is received.

For more details, please visit our Return & Refund Policy.

7. Fraud Prevention & Security

  • To protect against fraudulent transactions, Chicclos reserves the right to request additional verification before processing an order.
  • If we suspect any fraudulent activity, we may cancel the order and issue a refund.

8. Contact Us

For any payment-related inquiries, please reach out to us:

  • Email: support@chicclos.com
  • Phone: +86 182 0070 1028
  • Address: Long Hua Qu Long Hua Jie Dao You Song She Qu He Bian Gong Ye Qu 3 Hao Jia Jue Gong Yu 606, Shen Zhen, Guang Dong, China, 518109

Thank you for shopping with Chicclos!