Midnight Hammer Memorial Hat

We're here to help with your order, returns, or any questions.

Support Hours
Monday – Friday, 9:00 AM – 6:00 PM (GMT-5)

Live Chat
Click the chat bubble at the bottom right. We reply within 1–3 minutes during business hours.

Email / Contact Form
support@chicclos.com
We reply within 4 hours on working days. Weekend messages are answered by next Monday 10:00 AM.

Order Processing & Handling Time

• Orders placed before 5:00 PM (GMT-05:00) EST (New York) are processed the same business day.
• Orders after cut-off time are processed the next business day.
• Handling time: 1-2 business days (Monday–Friday).
• No processing on weekends or public holidays.

Shipping Options & Transit Time

Shipping Origin: USA Warehouse

Warehouse Address: 4388 Shirley Avenue, El Monte, CA 91731, USA

Shipping Destination: USA only

We now offer three shipping options:

Standard Shipping-$6.99(Ordersunder $69.99USD)

Free Shipping-$0.00(Orders$69.99+USD)

Express Shipping-$9.99(All orders (priority speed)

Transit Times:

• Standard & Free Shipping: 3–5 business days (Monday–Friday).
• Express Shipping: 1–3 business days 
• Total Delivery Time: 4–8 business days (varies by location and shipping method).

Returns & Exchanges

• 30-day return window (from delivery date).
• Defective items: Free return shipping.
• Non-defective returns: Customer pays return shipping.
• Items must be in original condition.
• No restocking fees.
• Refunds processed within 5 business days of receiving returns.

Contact Information

Email: support@chicclos.com

Thank you for choosing Chicclos! We appreciate your trust and support. If you have any questions or need further assistance, feel free to contact us.